enrolNow

Reimagining the enrolment system of a Western Australian university

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Login and main menu screen

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Enrolment screen and popup ovelay

Taking on a challenge

Taking on a challenge

Taking on a challenge

Taking on a challenge

Taking on a challenge

I was asked to reimagine a university's current web-based student enrolment system (eStudent), unearth current usability issues and pain points and help provide a better experience for students. The new and improved system was to be made available as an iPad app that could be used on a stationary iPad on-campus (kiosk system), as well as on the student's personal devices. My role entailed user research and testing, as well as prototyping and user interface design. The final deliverable for this project was a digital prototype, which I created using Sketch and InVision.

I was asked to reimagine a university's current web-based student enrolment system (eStudent), unearth current usability issues and pain points and help provide a better experience for students. The new and improved system was to be made available as an iPad app that could be used on a stationary iPad on-campus (kiosk system), as well as on the student's personal devices. My role entailed user research and testing, as well as prototyping and user interface design. The final deliverable for this project was a digital prototype, which I created using Sketch and InVision.

I was asked to reimagine a university's current web-based student enrolment system (eStudent), unearth current usability issues and pain points and help provide a better experience for students. The new and improved system was to be made available as an iPad app that could be used on a stationary iPad on-campus (kiosk system), as well as on the student's personal devices. My role entailed user research and testing, as well as prototyping and user interface design. The final deliverable for this project was a digital prototype, which I created using Sketch and InVision.

I was asked to reimagine a university's current web-based student enrolment system (eStudent), unearth current usability issues and pain points and help provide a better experience for students. The new and improved system was to be made available as an iPad app that could be used on a stationary iPad on-campus (kiosk system), as well as on the student's personal devices. My role entailed user research and testing, as well as prototyping and user interface design. The final deliverable for this project was a digital prototype, which I created using Sketch and InVision.

I was asked to reimagine a university's current web-based student enrolment system (eStudent), unearth current usability issues and pain points and help provide a better experience for students. The new and improved system was to be made available as an iPad app that could be used on a stationary iPad on-campus (kiosk system), as well as on the student's personal devices. My role entailed user research and testing, as well as prototyping and user interface design. The final deliverable for this project was a digital prototype, which I created using Sketch and InVision.

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Main menu w/t slide-out navbar and unit enrolment screen

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Classroom locator and class registration screen

I started by taking a deep-dive into the current enrolment system to learn more about how it worked, as well as possible improvements. However, it was essential for me to also talk to current users who fit the target audience (18+ year old and mature students). This helped me determine how students experienced the enrolment process, and to better understand their pain points and grievances. For instance the current system did not have a clear, and easy to understand instructions when a user got stuck – an issue that I wanted to address when creating the app app. I tested both, low-fidelity and high-fidelity prototypes with actual users and was thereby able to constantly iterate and make improvements to the app as needed.

I started by taking a deep-dive into the current enrolment system to learn more about how it worked, as well as possible improvements. However, it was essential for me to also talk to current users who fit the target audience (18+ year old and mature students). This helped me determine how students experienced the enrolment process, and to better understand their pain points and grievances. For instance the current system did not have a clear, and easy to understand instructions when a user got stuck – an issue that I wanted to address when creating the app app. I tested both, low-fidelity and high-fidelity prototypes with actual users and was thereby able to constantly iterate and make improvements to the app as needed.

I started by taking a deep-dive into the current enrolment system to learn more about how it worked, as well as possible improvements. However, it was essential for me to also talk to current users who fit the target audience (18+ year old and mature students). This helped me determine how students experienced the enrolment process, and to better understand their pain points and grievances. For instance the current system did not have a clear, and easy to understand instructions when a user got stuck – an issue that I wanted to address when creating the app app. I tested both, low-fidelity and high-fidelity prototypes with actual users and was thereby able to constantly iterate and make improvements to the app as needed.

I started by taking a deep-dive into the current enrolment system to learn more about how it worked, as well as possible improvements. However, it was essential for me to also talk to current users who fit the target audience (18+ year old and mature students). This helped me determine how students experienced the enrolment process, and to better understand their pain points and grievances. For instance the current system did not have a clear, and easy to understand instructions when a user got stuck – an issue that I wanted to address when creating the app app. I tested both, low-fidelity and high-fidelity prototypes with actual users and was thereby able to constantly iterate and make improvements to the app as needed.

I started by taking a deep-dive into the current enrolment system to learn more about how it worked, as well as possible improvements. However, it was essential for me to also talk to current users who fit the target audience (18+ year old and mature students). This helped me determine how students experienced the enrolment process, and to better understand their pain points and grievances. For instance the current system did not have a clear, and easy to understand instructions when a user got stuck – an issue that I wanted to address when creating the app app. I tested both, low-fidelity and high-fidelity prototypes with actual users and was thereby able to constantly iterate and make improvements to the app as needed.

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Designing a user-centric application

Designing a user-centric application

Designing a user-centric application

Designing a user-centric application

Designing a user-centric application

The app experience I designed was derived directly from the user research and testing I did. I simplified the way students can plan their timetable and register for their classes. Additionally students can get directions to their classroom on-campus and locate their closest carpark easily. The app also lets the user learn more about units they might want to enrol in without accessing the external online unit handbook. The new help feature enables students to get unstuck faster, without overwhelming them with information. I also implemented an easy-to-use enrolment screen – an improvement requested frequently during user interviews. The experience is supported by a bright and modern user interface that enhances usability and performs well with a target audience of young, inquisitive tertiary students.

Want to learn more about how I work? Check out the in-depth case study on Medium.

The app experience I designed was derived directly from the user research and testing I did. I simplified the way students can plan their timetable and register for their classes. Additionally students can get directions to their classroom on-campus and locate their closest carpark easily. The app also lets the user learn more about units they might want to enrol in without accessing the external online unit handbook. The new help feature enables students to get unstuck faster, without overwhelming them with information. I also implemented an easy-to-use enrolment screen – an improvement requested frequently during user interviews. The experience is supported by a bright and modern user interface that enhances usability and performs well with a target audience of young, inquisitive tertiary students.

Want to learn more about how I work? Check out the in-depth case study on Medium.

The app experience I designed was derived directly from the user research and testing I did. I simplified the way students can plan their timetable and register for their classes. Additionally students can get directions to their classroom on-campus and locate their closest carpark easily. The app also lets the user learn more about units they might want to enrol in without accessing the external online unit handbook. The new help feature enables students to get unstuck faster, without overwhelming them with information. I also implemented an easy-to-use enrolment screen – an improvement requested frequently during user interviews. The experience is supported by a bright and modern user interface that enhances usability and performs well with a target audience of young, inquisitive tertiary students.

Want to learn more about how I work? Check out the in-depth case study on Medium.

The app experience I designed was derived directly from the user research and testing I did. I simplified the way students can plan their timetable and register for their classes. Additionally students can get directions to their classroom on-campus and locate their closest carpark easily. The app also lets the user learn more about units they might want to enrol in without accessing the external online unit handbook. The new help feature enables students to get unstuck faster, without overwhelming them with information. I also implemented an easy-to-use enrolment screen – an improvement requested frequently during user interviews. The experience is supported by a bright and modern user interface that enhances usability and performs well with a target audience of young, inquisitive tertiary students.

Want to learn more about how I work? Check out the in-depth case study on Medium.

The app experience I designed was derived directly from the user research and testing I did. I simplified the way students can plan their timetable and register for their classes. Additionally students can get directions to their classroom on-campus and locate their closest carpark easily. The app also lets the user learn more about units they might want to enrol in without accessing the external online unit handbook. The new help feature enables students to get unstuck faster, without overwhelming them with information. I also implemented an easy-to-use enrolment screen – an improvement requested frequently during user interviews. The experience is supported by a bright and modern user interface that enhances usability and performs well with a target audience of young, inquisitive tertiary students.

Want to learn more about how I work? Check out the in-depth case study on Medium.

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Help screens

Help screens

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Popup overlays

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© 2018 Laura Niebel
Digital & Graphic Designer | Perth Western Australia